Citizens Advice Newcastle is a local charity providing free, confidential, independent and impartial advice to people who live or work in the City.
Our team of over 80 specially trained volunteers and 23 staff offer advice on almost any issue - including money, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services.
Citizens Advice Newcastle began on 4 September 1939, as part of the War effort on Tyneside. We have been providing free, confidential and independent advice to local people for 80 years. The Lord Mayor of Newcastle, Councillor David Cook, kindly hosted an afternoon tea celebration at The Mansion House in Newcastle to mark the occasion.
Our Powergrid care team are here to help.
Citizens Advice Newcastle can support you to make a new claim for Universal Credit.
We have had a spate of telephone frauds from offenders claiming to be from the Metropolitan Police.
The latest annual report from Citizens Advice Newcastle is now available for download in PDF format.
Citizens Advice Newcastle is sharing tips on how people can best prepare for making a Universal Credit application so they can be paid on time. This follows the release of a new report from national Citizens Advice which finds a third of people who were helped by the charity struggle to provide the evidence needed to finish off their Universal Credit application.
Need help with a new claim?
Citizens Advice Newcastle can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them?