Citizens Advice Newcastle is a local charity. We have been helping local people since 1939. Our advice is available by Freephone, e-mail, webchat and text messaging.
Our team of specially trained staff and volunteers offer advice on almost any issue - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services.
All our face-to-face drop in sessions are closed until further notice
Loan sharks are illegal money lenders. They prey on their victims, demanding excessive loan repayments. Loan sharks are very often linked to organised crime including drug dealing and robbery. If you need help to deal with a loan shark, or are worried about illegal lending, free, confidential help is available 24/7.
Citizens Advice Newcastle make a record of every inquiry brought to us. This adds up to a huge wealth of information about the problems people experience. We work proactively to prevent similar problems happening to others.
Citizens Advice Newcastle are always looking for enthusiastic and committed new volunteers. Volunteering with us is a great way to use your skills and experience to help others. You will learn new things every day, make new friends and be part of a great team.
Citizens Advice Newcastle can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.