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Citizens Advice Newcastle logo

A local, independent charity for people living, working and studying in Newcastle



Citizens Advice Newcastle

Providing free, confidential, independent and impartial advice to people in the City.

Citizens Advice Newcastle is a local charity.  We have been helping local people since 1939.   All our advice is free, confidential and independent.  Contact us  Freephone, e-mail, webchat, text messaging and at our Walk-In centre at City Library.

Our team of specially trained staff and volunteers offer advice on almost any issue - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services. Our Walk-In advice centre sessions are open 10 - 12,  Monday - Friday.  No appointment needed.  We are currently short of volunteer advisors, so our services are restricted.

How To Get Help

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Latest News

Family Advice In The Community

Citizens Advice Newcastle are out in the community providing advice to families on a wide range of issues. All sessions are face to face drop in

Read This Article

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Campaigning for changes in policies and services.

Citizens Advice Newcastle make a record of every inquiry brought to us. This adds up to a huge wealth of information about the problems people experience. We work proactively to prevent similar problems happening to others.

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Become A Volunteer

Could you join us?

Citizens Advice Newcastle are always looking for enthusiastic and committed new volunteers. Volunteering with us is a great way to use your skills and experience to help others. You will learn new things every day, make new friends and be part of a great team.

Volunteer Today

How Are We Doing?

Comments, Compliments & Complaints

We value your feedback and it helps us to keep improving. Please tell us if we've provided great service, if you have any suggestions for improvements, or, if you're unhappy with our services.

Give feedback here

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©2004-2024 Citizens Advice Newcastle. All rights reserved.
Registered Address: 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX. Registered in England number: 2114435. Registered under the Charities Act number: 1135396. Authorised and regulated by the Financial Conduct Authority FRN: 617674

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