News

A big Thank You to all our amazing volunteers for all their hard work

Citizens Advice Newcastle continues to run a service with advisers working from home. We are providing the full range of advice to residents i.e. benefits, debt, energy, housing, employment, amongst many others. The advice is provided to residents by telephone, email and webchat. We have and will continue to campaign for policy change throughout this epidemic and beyond by collecting evidence, working with national CA, other local CA offices and our stakeholders.

Northumbria Police and Crime Commissioner is helping us to keep our advice services running

Citizens Advice Newcastle has been running a service with advisers working from home. As a service, we are still providing the full range of advice to residents i.e. benefits, debt, energy, housing, employment, amongst many others. The advice is provided to residents by telephone, email and web chat. We have, and will continue to campaign for policy change throughout this epidemic and beyond by collecting evidence, working with national CA, other local CA offices and our stakeholders.

Sad to lose our trustee, Richard Chadeyron, who died earlier this week

Citizens Advice Newcastle sees a huge increase in people seeking advice on benefits and employment.

The charity has seen unprecedented demand from members of the public seeking advice on benefit and employment issues as the impact of the Coronavirus epidemic continues to develop.

Restricted service now in operation.

Local Citizens Advice Offices in the North-East (Newcastle, Northumberland, South Tyneside, Gateshead, Sunderland and County Durham) have conducted joint research into the impact on claimants of the 5-week wait for Universal Credit. This research examined the barriers claimants had in making a claim for Universal Credit and how they paid for their essential bills during the 5-week wait for their initial payment. The full report can be found here - Impact of Claiming Universal Credit

A summary of this report can be found here - Summary Report 

Third year law students from Northumbria University are joining us on placements shortly to help us with our advice services

Our exciting New Partnership with national charity Meso UK.