Our drop-in advice sessions at City Library are now CLOSED until further notice.
All staff are working from home, providing advice by phone, e-mail, webchat and video links.
CLOSED until 2 December
We continue to provide advice by phone, webchat and e-mail:
General advice: | Adviceline Service 9-5 Monday-Friday Tel: 0300 3309055 E-mail: citycab@newcastlecab.org.uk Webchat: https://www.citizensadvice.org.uk/ |
Covid-19 information, updates and guidance | Our website: https://www.citizensadvicenewcastle.org.uk/ National Citizens Advice website: https://www.citizensadvice.org.uk/ |
Universal Credit Help to Claim Service: | Telephone: 0800 1448444 Textphone: 18001 0800 144 8 444 Webchat: https://www.citizensadvice.org.uk/benefits/universalcredit/claiming/helptoclaim/ |
Debt advice: | E-mail: moneyadvice@newcastlecab.org.uk |
Home Energy advice | Tel: Powergrid Care: 0370 145 1450 (9–5 Mon-Fri) E-mail: powergrid@newcastlecab.org.uk |
Mesothelioma Welfare advice: | Tel: 07585 539498 E-mail: sarah.thomas@newcastlecab.org.uk |