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Meet The Team

avatarShona Alexander

Shona Alexander has been bureau Chief Executive and Company Secretary since 2009. She has a background in local government and the voluntary sector.


avatarTracy Armstrong

Tracy Armstrong is Head of Advice services and she has been with the bureau since 1994.


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Claire Iredale

Claire Iredale is Office Manager, and she has been with the bureau since 1992.


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Lesley Childs

Lesley Childs is our Advice Service Manager, and she has been with the bureau since 2000.


avatarPeter Wilson

Peter Wilson is our Advice Service Manager, and he has been with the bureau since 2011.


avatarNeil Duffy

Neil Duffy is our Research and Campaigns Officer, and he has been with the bureau since 2016.


avatarNicola Diston

Nicola Diston is our Energy and Consumer Champion, and she has been with the bureau since 2013.


avatarGeoff Dryden

Geoff Dryden is our Business Manager, and he has been with the bureau since 2011.


Our Debt Advisors are: Shirley Anderson, Ross Bennett, Stuart Lord, Amy Lumb, Tribe Mkwebu and Larissa Whitfield

Our Administrators are: Linda Mael, Rachel Gibson and Susan Wakenshaw.


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Registered Address: 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX
Registered in England number: 2114435. Registered under the Charities Act number: 1135396

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